LEGAL & POLICIES

Clear information for every order

Review the policies that apply when you use shop.packprintmail.com or place an order with Pack Print Mail LLC.

Policy set last updated August 7, 2026

Returns & Refunds

Cancellations, quality concerns, reprints, replacements, and approved refunds for custom printing.

Production timing, checkout shipping prices, tracking, carrier transit, and Waxahachie pickup.

How account, order, artwork, payment, device, and fulfillment information is handled.

Rules for ordering, pricing, artwork, proof approval, production, delivery, and use of the storefront.

Store address, phone, email, hours, and the best way to get help with an order or project.